{"id":609,"date":"2020-10-13T07:28:49","date_gmt":"2020-10-13T07:28:49","guid":{"rendered":"http:\/\/localhost\/razzi\/?page_id=609"},"modified":"2024-05-03T14:37:18","modified_gmt":"2024-05-03T14:37:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/baticlick.com\/en\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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1. What is this platform?<\/polyline><\/svg><\/span><\/h2>

This platform is an online marketplace specifically designed for individuals and professionals to buy and sell new and second-hand building materials and services.<\/p><\/div><\/div>

2. Who can use this platform?<\/polyline><\/svg><\/span><\/h2>

Anyone, from individuals to professionals in the construction industry, can use this platform. It is open to plumbers, bricklayers, electricians, DIY enthusiasts, solar panel installers and more.<\/p><\/div><\/div>

3. How can I register on this platform?<\/polyline><\/svg><\/span><\/h2>

You can register by clicking on the \u2018Dashboard\u2019 button in our header and filling in the required details.<\/p><\/div><\/div>

4. How can I list my products or services?<\/polyline><\/svg><\/span><\/h2>

After logging in, click on \u2018Vendor Dashboard\u2019, then \"Product\", then the \"Add\" button, and fill in the necessary details about your product or service.<\/p><\/div><\/div>

5. What sort of products can I sell? <\/polyline><\/svg><\/span><\/h2>

You can sell any new or second-hand building materials. This includes, but is not limited to, plumbing materials, masonry tools, electrical equipment, DIY tools and solar panels<\/p><\/div><\/div>

6. What sort of services can I offer?<\/polyline><\/svg><\/span><\/h2>

You can offer any services related to the construction industry. This includes, but is not limited to, plumbing, masonry, brick-making, electrical services and solar panel installation.<\/p><\/div><\/div>

7. Is there a fee for listing products or services?<\/polyline><\/svg><\/span><\/h2>

Yes, there is a small listing fee for each product or service you list. The exact amount can be found in our \u2018Terms & Conditions\u2019 section.<\/p><\/div><\/div>

8. How can I buy products or services?<\/polyline><\/svg><\/span><\/h2>

Simply browse through the listings, select the product or service you want, and click on \u2018Buy Now\u2019 or \u2018Book Now\u2019. Follow the prompts to complete your purchase or booking<\/p><\/div><\/div>

9. What payment methods are accepted?<\/polyline><\/svg><\/span><\/h2>

We accept all major credit cards and debit cards, including Visa and Mastercard.<\/p><\/div><\/div>

10. Is it safe to buy on this platform?<\/polyline><\/svg><\/span><\/h2>

Yes, we have put in place a number of security measures to ensure the security of your transactions.\u00a0<\/p><\/div><\/div>

11. What if I have a problem with a product or service I have purchased?<\/polyline><\/svg><\/span><\/h2>

You can contact our customer service via the \u2018Contact Us\u2019 page. We will do our best to resolve your issue.<\/p><\/div><\/div>

12. Can I return a product? <\/polyline><\/svg><\/span><\/h2>

Products can be returned within a certain period, depending on each supplier\u2019s returns policy, which you can check on the supplier\u2019s shop page.\u00a0<\/p><\/div><\/div>

13. How can I contact a seller or service provider?<\/polyline><\/svg><\/span><\/h2>

You can contact them directly via the \u2018Contact\u2019 button on the seller\u2019s shop page.<\/p><\/div><\/div>

14. Can I leave a review for a product or service?<\/polyline><\/svg><\/span><\/h2>

Yes, after purchasing a product or booking a service, you can leave a review on the product or service page.<\/p><\/div><\/div>

15. What are the rules for using this platform? <\/polyline><\/svg><\/span><\/h2>

All users must comply with our \u2018Terms of Service\u2019 and \u2018Community Guidelines\u2019, which can be found on our website.<\/p><\/div><\/div>

16. Can I use this platform outside Belgium? <\/polyline><\/svg><\/span><\/h2>

At present, our platform is only available for use within Belgium.<\/p><\/div><\/div>

17. How can I delete my account? <\/polyline><\/svg><\/span><\/h2>

Contact us and we\u2019ll sort it out for you.<\/p><\/div><\/div>

18. What happens if a seller or service provider breaks the rules?<\/polyline><\/svg><\/span><\/h2>

Breaches of our rules will result in penalties, which may include the suspension or termination of the account.<\/p><\/div><\/div>

19. How is my personal information protected?<\/polyline><\/svg><\/span><\/h2>

We take privacy very seriously. All personal information is handled in accordance with our privacy policy, and this site complies with the GDPR. For further details, please see the \"Terms and Conditions\" section.<\/p><\/div><\/div>

20. Who should I contact for further assistance?<\/polyline><\/svg><\/span><\/h2>

For further assistance, please contact our customer service via the \u2018Contact Us\u2019 page.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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1. What is this platform? This platform is an online marketplace specifically designed for individuals and professionals to buy and sell new and second-hand construction materials and services. 2. Who can use this platform? Anyone from individuals to professionals in the building industry can use this platform. It\u2019s open to plumbers, masons, electricians, DIY enthusiasts, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-609","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/baticlick.com\/en\/wp-json\/wp\/v2\/pages\/609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/baticlick.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/baticlick.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/baticlick.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/baticlick.com\/en\/wp-json\/wp\/v2\/comments?post=609"}],"version-history":[{"count":9,"href":"https:\/\/baticlick.com\/en\/wp-json\/wp\/v2\/pages\/609\/revisions"}],"predecessor-version":[{"id":12364,"href":"https:\/\/baticlick.com\/en\/wp-json\/wp\/v2\/pages\/609\/revisions\/12364"}],"wp:attachment":[{"href":"https:\/\/baticlick.com\/en\/wp-json\/wp\/v2\/media?parent=609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}